• Account Manager

    Job Locations UK-London
    Posted Date 1 month ago(18/12/2018 10:35)
    Job ID
    # of Openings
  • Overview

    Infopro Digital is a rapidly growing, market leading, B2B publisher with 50+ brands globally and counting since our merge with incisive media last year.


    Join Infopro Digital and contribute to our ambitious international development strategy! Are you curious to experience a start-up atmosphere within a 2700 employee company? Do you want to broaden your horizon by working for 30 powerful B2B brands in the following crucial economic fields: manufacturing & engineering, retail & e-commerce, insurance & finance, construction & architecture, government authorities, digital transformation across all sectors. We provide the companies that work in these areas with a full range of media and services such as databases, websites, magazines, trade shows, software, and events.


    Job Description

    We have a vacancy for an account manager to join our rapidly growing franchise lead generation team to work on Infopro Digital’s first UK franchise platform, Point Franchise. Infopro Digital has an extensive franchise lead generation portfolio across Europe and are expanding this into the UK. Our flagship website, Toute La Franchise, brings in revenue excess of 3 million euros per year.


    This is an exciting opportunity in our London office to work with a growing international team. The successful candidate will be working alongside our sales team to implement our rapidly growing client base onto our platform.


    • Creating, updating and uploading client profiles and content on our website and social media networks
    • Presenting and demonstrating of all our services to our customers
    • Training new customers in lead management tools
    • Monitoring and reporting of client campaigns
    • Liaising with marketing and paid traffic teams in Paris to ensure KPIs are met
    • Advice on optimising of clients’ profiles and upsell on complementary products
    • Follow-up the commercial relationship with the customer (payment, renewal, administrative changes).


    • The ideal candidate with be a successful experience as an Account Manager, preferably connected to B2B and/or Marketing products and services
    • Comfortable at building relationships over the phone and proactive in looking for solutions to achieve customer satisfaction
    • Good knowledge of desktop publishing suites and an excellent command of the English language
    • Interest in new technology, digital and communication

    Understanding of French would be a desirable but not essential

    What's on offer

    As well as working with the most interesting, talented and fun people, we operate a culture where success is recognised. You will be supported throughout your career tailoring your development through management support, internal and external training courses, and on the job training. Based in a fantastic location at the heart of London’s West End, you will also have access to numerous retail discounts!


    In addition to a competitive salary we offer the following benefits:



    Additional Flexi

    ·       25 days annual leave (rising up to 30 days)

    ·       Group personal pension plan

    ·       Life assurance

    ·       Interest free season ticket loan (STL)

    ·       Childcare vouchers

    ·       Private medical insurance

    ·       Income protection

    ·       Employee assistance programme

    ·       Bonusly employee recognition 

    ·       Employee discount scheme

    ·       Onsite monthly chair massage

    ·       Eye-care Vouchers

    ·       Vodafone employee advantage scheme

    ·       Discounted gym membership

    ·       Flexible working

    ·       Additional life assurance

    ·       Bike to work

    ·       Buying holiday

    ·       Cancer screenings

    ·       Critical illness (+ partner)

    ·       Dental insurance

    ·       Give as you earn

    ·       Add partner to gym membership

    ·       Health cash plan

    ·       Health screening

    ·       Personal accident insurance

    ·       Personal travel insurance

    ·       Will writing

    Infopro Digital also runs The Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

    How to apply

    Click on 'I'm Interested' to start your journey.


    If this isn't the right job for you then perhaps you have a friend who might be suitable? Click on 'Refer a friend' to recommend someone.


    We look forward to welcoming you on board!


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